Capture and organise
01People, companies and opportunities share one operational entry point.
Real projectGrupo Fasst
One operations hub for B2C and B2B training.
We designed a platform that gives continuity to the training cycle across administration, learners, companies and teaching teams, while specialist tools keep doing their job.
- Challenge
- Give continuity to B2C and B2B training.
- Key decision
- Coordinate the journey without replacing specialist tools.
- Scope
- Administration, learners, companies and teaching teams.
Operational story map
A connected journey, not a list of isolated modules
The value lies in giving continuity to the work: each stage receives the context from the previous one and prepares what the next role needs.
Training journey
Horizonte programme
Purchase and enrol
02Purchase and enrolment move through the same journey.
Plan and coordinate
03Courses, editions, dates and participants retain their context.
Support every role
04Each role works with a view suited to its context.
Document and complete
05Documents and certificates are part of the cycle.
From acquisition to completion, every stage shares context
Product view
One clear view for every role.
Role-based navigation, filters, priorities and tasks connect enrolment, training delivery and documentation.
Grupo FASST
Functional reconstruction
Training operationsDashboard
Training activity in one operational view
Last 30 daysAll coursesAll locations
Enrolments
B2C + B2B
One shared follow-up
Course editions
Planned
Shared calendar
Documents
By status
Continuous traceability
Training completion
Connected
Certificates and completion
Training activity
Progress through the shared journey
EnrolmentTrainingCompletion
Operational follow-up
Each stage keeps its context
Enrolments and files
Course editions and teachers
Documents and certificates
Does your operation also have many moving parts?