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Grupo FasstReal project · bespoke platform

Grupo Fasst · training operations

One operations hub for B2C and B2B training.

We designed a platform that gives continuity to the training cycle across administration, learners, companies and teaching teams, while specialist tools keep doing their job.

Operational story map

A connected journey, not a list of isolated modules

The value lies in giving continuity to the work: each stage receives the context from the previous one and prepares what the next role needs.

Operational continuityThe full journey shares one operational thread, from the first contact and enrolment to training delivery, documentation and completion.

Training journey

Horizonte programme

Journey example

Capture and organise

01

People, companies and opportunities need one shared entry point before becoming operational work.

Purchase and enrol

02

Purchase and enrolment belong to the same journey, even when specialist tools are involved.

Plan and coordinate

03

Courses, editions, dates and participants are represented within one coherent working view.

Support every role

04

Administrators, learners, companies and teachers have surfaces suited to their context.

Document and complete

05

Documents and certificates are treated as part of the cycle, not isolated tasks at the end.

From acquisition to completion, every stage shares context

Product view

A complex training operation can still feel manageable.

The interface brings role-based navigation, date and scope filters, priorities and tasks together to connect enrolment, training delivery and documentation.

Grupo FASST
Functional reconstruction
Grupo FASSTTraining operations

Dashboard

Training activity in one operational view

Coordinated operation
Last 30 daysAll coursesAll locations

Enrolments

B2C + B2B

One shared follow-up

Course editions

Planned

Shared calendar

Documents

By status

Continuous traceability

Training completion

Connected

Certificates and completion

Training activity

Progress through the shared journey

EnrolmentTrainingCompletion

Operational follow-up

Each stage keeps its context

Enrolments and files
Course editions and teachers
Documents and certificates
Functional reconstruction of the real interface with sample data: the structure is faithful and confidential customer information stays protected.

One platform for the entire operation

The platform reflects the people and moments that make the operation real.

01Administration and CRM
02Learners and companies
03Courses and editions
04Purchase and enrolment
05Role-specific portals
06Documents and certificates

Instead of forcing every role into the same screen, the platform gives each team the right view while preserving a shared operational flow.

Does your operation also have many moving parts?

We help you turn them into a system your team can operate.

Review my situation