Projects · Case · Training
Grupo Fasst.
Today, Grupo Fasst can grow without its management costs growing.
Challenge
Connecting B2C and B2B training, from initial enquiry to final documentation.
Decision
Connecting the journey without replacing the tools that already worked.
Scope
Administration, learners, companies and teachers, each with what they need.
One connected journey.
Five stages that used to be five different places.
Collect and organiseRequests come in and stay organised from the first contact.
Purchase and enrolThe purchase becomes an enrolment without retyping anything.
Plan and coordinateGroups, calendars and teachers, in one place.
Support every roleAdministration, learners, companies and teachers see what concerns them.
Document and closeLearner documents are generated within the same workflow.
What changed.
Before, every stage had its own tool and its own person copying data to the next one. Now there is one journey, and the tools that already worked are still there, connected.
Case published with Grupo Fasst’s permission. No client data, amounts or metrics.
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